Privacy Policy

Privacy Policy
This Privacy Notice discloses the privacy practices for www.kalagroupcaital.comand applies to

information collected by this website and any other interaction that takes place with Kala Group LLC

doing business as Kala Group Capital and its subsidiaries (“Kala Group”) on one of our online

platforms.

It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is

used, and with whom it may be shared.

 What choices are available to you regarding the use of your data.

 The security procedures are in place to protect the misuse of your information.

 How you can correct any inaccuracies in the information.

We reserve the right to change this Privacy Notice from time to time. Your use of our site and

submission of Personal Information online constitutes acceptance and understanding of this

Statement as in effect at the time of your submission.

What Information We Collect and What We Do With It

We do not collect personal identifiable information from visitors to our website unless you voluntarily

decide to transmit information to us through one of the provided e-mail addresses or as part of an

online application.

However, we do use cookies to track your interactions with our site. Visitors are invited to apply for

our products or services, make inquiries about our company and the services we provide, or to

inquire about job opportunities. We will use the information you provide us in those communications

to respond to your inquiry and to provide you with information relating to our company. With your

permission we may also provide you with information about potential third-party services that we

believe you may find of interest. We may also use your information to provide you with information

about different products and services that we offer or an affiliated company may offer.

After we have obtained your permission, we may provide your personal information to third parties to

allow these third parties to provide you with information relating to products or services that they may

provide or might be of interest to you. We also disclose your personal information to contractors or

service providers who provide services or perform functions on our behalf – for example, an

information technology service provider or marketing consultant. Those contractors and service

providers are permitted to use your personal information only for the purpose for which it has been

provided and may not disclosure it to any other third party except at our express direction and

consistent with this Privacy Statement.

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address or phone number

given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Express any concern you have about our use of your data.

You can contact Kala Group regarding any privacy concerns you may have via email or our toll-free

telephone number.


Email:contact@kalagroupllc.com

Toll-Free Telephone Number: (888) 365-9465

Cookies

We use “cookies” on this site and on other company related material. A cookie is a piece of data

stored on a site visitor’s hard drive to help us improve your access to our site and other material and

identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log

in a password more than once, thereby saving time while on our site. Cookies can also enable us to

track and target the interests of our users to enhance the experience on our site.

Security

We take precautions to protect your information. When you submit sensitive information via the

website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online in any form, we also

protect your information offline. Only employees or authorized third-party contractors who need the

information to perform a specific job (for example, billing or customer service) are granted access to

personally identifiable information. The computers/servers in which we store personally identifiable

information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact usvia telephone at (888)

365-9465 or via email atcontact@kalagroupllc.com or write to us:

Mailing Address:

Kala Group LLC

2005 E Griffin Pkwy, STE 283

Mission, TX 78572

Privacy Policy for California Residents

The below information applies to California residents, including business owners, who have visited

our website, inquired or submitted an application for business financing to Kala Group LLC doing

business as Kala Group Capital and its subsidiaries (“Kala Group”) or have been referred to Kala

Group by a third party and whose interactions with Kala Group are subject to the California Consumer

Protection Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

I. Why Do We Collect Your Personal Information?

Kala Group is an independent sales organization that provides commercial financing opportunities to

small businesses. In order to provide small business financing opportunities, we must collect

information regarding the business as well as personal information from the business owner(s).

Without obtaining this information, Kala Group would be unable to provide financing opportunities as

it would not have the information necessary to underwrite a request for financing. Furthermore, Kala

Group collects information regarding the business and personal information about the business

owner(s) in order to improve the customer experience on our website, customer journey and client

portal. Kala Group also collects this data in order to assist the business in obtaining commercial


financing opportunities from Kala Group’s network of lenders. The information collected is kept

indefinitely, unless we receive a request to delete from the client.

II. What Personal Information Do We Collect?

Kala Group collects and maintains all information that the business owner(s) submits to Kala Group.

This may include sensitive personal information about the business (e.g.business name, business

address, business telephone number, business bank statements, credit card processing statements,

federal tax identification number, financial statements, tax returns, email addresses, etc.) as well as

sensitive personal information submitted by the business owner(s) to Kala Group (e.g.name,

address, date of birth, driver’s license information, social security number, credit report information,

telephone number, email addresses, etc.).

Kala Group may also collect sensitive personal information about the business applicant and

owner(s) which Kala Group receives from third parties.This information may be obtained by Kala

Group from a third party that refers the business and business owner(s) to Kala Group and such

information may include everything listed above that Kala Group collects itself from businesses and

their owners.This information may also be obtained by Kala Group from other third parties such as

tax reporting services, bank account verification services, bank activity information providers, credit

reporting services, landlords and neighbors, telephone number verification services, email verification

services, IP address verification services, business status services, and credit card processing

companies. Kala Group may disclose the aforementioned categories of personal information to third

parties in order for third parties to provide commercial financing to the business or in order for third

parties to assist Kala Group in its servicing or collection of past due accounts.

Kala Group also collects and maintains personal information that is indirectly provided to us by

visiting our website(s) or any other online pages that we may maintain (whether accessed by

computer or mobile phone). Specifically, Kala Group collects categories of information including: (i)

information that is integral to maintaining the operation of our systems, which, for instance, helps us

track which webpage you are viewing; (ii) marketing related scripts and cookies, such as how you got

to our website; and (iii) user interaction scripts and cookies, which help us gather information on how

you interact with our website. Furthermore, this includes information such as IP Addresses, browser

information, any other information collected via cookies, and geolocation. We collect this information

on visitors in order to improve the client experience and ensure that the client is able to pick up where

they left off during a visit to our website.

III. Do We Sell Personal Information?

Kala Group does not sell any personal information to third parties.Kala Group may share

personal information to its service providers who have a need to know the information to assist Kala

Group and to third parties who will assist a small business applicant in obtaining financing for the

business and will do so only with the business’s express written or verbal authorization.

Kala Group only provides commercial financing opportunities to businesses whose owners are

eighteen (18) years or older and therefore does not collect nor sell the personal information of minors.

By using this website to obtain Kala group’s contact information, or to submit your personal and or

business information, you acknowledge and certify that you are at least eighteen (18) years of age.

IV. Right to Know and Right to Access


Under the CCPA, a business owner residing in California has the right to request that Kala Group

disclose what personal information it has collected, used, or disclosed about the business owner over

the past 12 months. A business owner may submit a request to know up to twice a year, free of

charge. A business owner that submits personal information to Kala Group can either personally or

through an authorized agent, request the disclosure of the personal information that Kala Group

collected and maintained within the previous twelve (12) months.

A business owner, or their authorized agent, that submits personal information to Kala Group may

request the disclosure of personal information by submitting a verifiable request for information

to:contact@kalagroupllc.com, or by calling our toll-free privacy telephone number:(888) 365-

9465. In order to be a verifiable request for information, the email or phone call must provide the

following information: business name; business’s owner’s name; business address, business owner’s

home address; business email, business owner’s email; business telephone number, and business

owner’s telephone number.

Within ten (10) days after receipt of the verifiable information request, Kala Group will confirm that it is

in receipt of the request and will utilize the information provided to lookup the relevant information in

its internal systems so that it may determine what personal information of the business owner(s) Kala

Group collected and maintains. Kala Group will respond to the request within forty-five (45) days after

receipt of the request; however, if necessary, Kala Group may utilize an additional forty-five (45) days

to respond to the request and will provide you with notice of the additional time.

V. Right to Request Deletion of Personal Information

Under the CCPA, a business owner residing in California, or their authorized agent, has the right to

request that Kala Group delete the personal information it has collected and maintains about the

business owner(s). A business owner, or their authorized agent, may request the deletion of the

personal information that Kala Group collected and maintains within the preceding twelve (12)

months.

A business owner, or their authorized agent, may request the deletion of personal information, by

submitting a verifiable request for deletion to:contact@kalagroupllc.com or by calling our toll-free

privacy telephone number at:(888) 365-9465.

In order to be a verifiable request for deletion, the email must include the following: business name;

business’s owner’s name; business address, business owner’s home address; business email,

business owner’s email; business telephone number, and business owner’s telephone number.

Within ten (10) days after receipt of the verifiable deletion request received from the individual either

by telephone or by email Kala Group will confirm that it is in receipt of the request and will utilize the

information provided to lookup the business owner’s information in its internal systems so that it may

determine what personal information of the business Kala Group collected and maintains. Kala Group

will respond to the request within forty-five (45) days after receipt of the request; however, if

necessary, Kala Group and its subsidiaries may utilize an additional forty-five (45) days to respond to

the request and will provide you with notice of the additional time.

Kala Group will not delete the business owner’s personal information to the extent the information is

used: (1) to render a decision related to a financing request; (2) to service an outstanding financing

product; (3) to prevent fraudulent or illegal activity; (4) for Kala Group’s internal use related to your

relationship with Kala Group as well as Kala Group’s development of underwriting models, risk

models, marketing models, and collection models; (5) for accounting or tax purposes and to comply


with a legal obligation; or (6) for Kala Group’s internal use in a lawful manner that is compatible with

the context in which the business owner(s) provided the personal information.

VI. Right to Opt-Out of Sale of Personal Information

Under the CCPA, a business owner residing in California, or their authorized agent, has the right to

direct Kala Group to not to sell your personal information (the “right to opt-out”).Kala Group does

not and will not sell personal information of business owners or their authorized agents.

VII. Right of Non-Discrimination

Kala Group does not discriminate against any small business or small business owner(s) that

exercises their right under the CCPA. Any small business or small business owner(s) that exercises

their rights under the CCPA shall be treated the same as a small business or small business owner(s)

that did not exercise its rights under the CCPA.

If you have any questions or concerns regarding Kala Group’s business practices and Privacy Policy

for California Residents, please contact us at:contact@kalagroupllc.com, or you can call our toll-

free privacy telephone number at:(888) 365-9465.

Mailing Address:

Kala Group

2005 E Griffin Pkwy, STE 283

Mission, TX 78572

This Privacy Policy for California Residents was last updated on April 30, 2023.Privacy Policy

This Privacy Notice discloses the privacy practices forwww.kalagroupcaital.comand applies to

information collected by this web site and any other interaction that takes place with Kala Group LLC

doing business as Kala Group Capital and its subsidiaries (“Kala Group”) on one of our online

platforms.

It will notify you of the following:

 What personally identifiable information is collected from you through the website, how it is

used and with whom it may be shared.

 What choices are available to you regarding the use of your data.

 The security procedures in place to protect the misuse of your information.

 How you can correct any inaccuracies in the information.

We reserve the right to change this Privacy Notice from time to time. Your use of our site and

submission of Personal Information online constitutes acceptance and understanding of this

Statement as in effect at the time of your submission.

What Information We Collect and What We Do With It

We do not collect personal identifiable information from visitors to our website unless you voluntarily

decide to transmit information to us through one of the provided e-mail addresses or as part of an

online application.

However, we do use cookies to track your interactions with our site. Visitors are invited to apply for

our products or services, make inquiries about our company and the services we provide, or to

inquire about job opportunities. We will use the information you provide us in those communications

to respond to your inquiry and to provide you with information relating to our company. With your

permission we may also provide you with information about potential third-party services that we

believe you may find of interest. We may also use your information to provide you with information

about different products and services that we offer or an affiliated company may offer.

After we have obtained your permission, we may provide your personal information to third parties to

allow these third parties to provide you with information relating to products or services that they may

provide or might be of interest to you. We also disclose your personal information to contractors or

service providers who provide services or perform functions on our behalf – for example, an

information technology service provider or marketing consultant. Those contractors and service

providers are permitted to use your personal information only for the purpose for which it has been

provided and may not disclosure it to any other third party except at our express direction and

consistent with this Privacy Statement.

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address or phone number

given on our website:

 See what data we have about you, if any.

 Change/correct any data we have about you.

 Express any concern you have about our use of your data.

You can contact Kala Group regarding any privacy concerns you may have via email or our toll-free

telephone number.


Email:contact@kalagroupllc.com

Toll-Free Telephone Number: (888) 365-9465

Cookies

We use “cookies” on this site and on other company related material. A cookie is a piece of data

stored on a site visitor’s hard drive to help us improve your access to our site and other material and

identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log

in a password more than once, thereby saving time while on our site. Cookies can also enable us to

track and target the interests of our users to enhance the experience on our site.

Security

We take precautions to protect your information. When you submit sensitive information via the

website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online in any form, we also

protect your information offline. Only employees or authorized third-party contractors who need the

information to perform a specific job (for example, billing or customer service) are granted access to

personally identifiable information. The computers/servers in which we store personally identifiable

information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact usvia telephone at (888)

365-9465 or via email atcontact@kalagroupllc.com or write to us:

Mailing Address:

Kala Group LLC

2005 E Griffin Pkwy, STE 283

Mission, TX 78572

Privacy Policy for California Residents

The below information applies to California residents, including business owners, who have visited

our website, inquired or submitted an application for business financing to Kala Group LLC doing

business as Kala Group Capital and its subsidiaries (“Kala Group”) or have been referred to Kala

Group by a third party and whose interactions with Kala Group are subject to the California Consumer

Protection Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

I. Why Do We Collect Your Personal Information?

Kala Group is an independent sales organization that provides commercial financing opportunities to

small businesses. In order to provide small business financing opportunities, we must collect

information regarding the business as well as personal information from the business owner(s).

Without obtaining this information, Kala Group would be unable to provide financing opportunities as

it would not have the information necessary to underwrite a request for financing. Furthermore, Kala

Group collects information regarding the business and personal information about the business

owner(s) in order to improve the customer experience on our website, customer journey and client

portal. Kala Group also collects this data in order to assist the business in obtaining commercial


financing opportunities from Kala Group’s network of lenders. The information collected is kept

indefinitely, unless we receive a request to delete from the client.

II. What Personal Information Do We Collect?

Kala Group collects and maintains all information that the business owner(s) submits to Kala Group.

This may include sensitive personal information about the business (e.g.business name, business

address, business telephone number, business bank statements, credit card processing statements,

federal tax identification number, financial statements, tax returns, email addresses, etc.) as well as

sensitive personal information submitted by the business owner(s) to Kala Group (e.g.name,

address, date of birth, driver’s license information, social security number, credit report information,

telephone number, email addresses, etc.).

Kala Group may also collect sensitive personal information about the business applicant and

owner(s) which Kala Group receives from third parties.This information may be obtained by Kala

Group from a third party that refers the business and business owner(s) to Kala Group and such

information may include everything listed above that Kala Group collects itself from businesses and

their owners.This information may also be obtained by Kala Group from other third parties such as

tax reporting services, bank account verification services, bank activity information providers, credit

reporting services, landlords and neighbors, telephone number verification services, email verification

services, IP address verification services, business status services, and credit card processing

companies. Kala Group may disclose the aforementioned categories of personal information to third

parties in order for third parties to provide commercial financing to the business or in order for third

parties to assist Kala Group in its servicing or collection of past due accounts.

Kala Group also collects and maintains personal information that is indirectly provided to us by

visiting our website(s) or any other online pages that we may maintain (whether accessed by

computer or mobile phone). Specifically, Kala Group collects categories of information including: (i)

information that is integral to maintaining the operation of our systems, which, for instance, helps us

track which webpage you are viewing; (ii) marketing related scripts and cookies, such as how you got

to our website; and (iii) user interaction scripts and cookies, which help us gather information on how

you interact with our website. Furthermore, this includes information such as IP Addresses, browser

information, any other information collected via cookies, and geolocation. We collect this information

on visitors in order to improve the client experience and ensure that the client is able to pick up where

they left off during a visit to our website.

III. Do We Sell Personal Information?

Kala Group does not sell any personal information to third parties.Kala Group may share

personal information to its service providers who have a need to know the information to assist Kala

Group and to third parties who will assist a small business applicant in obtaining financing for the

business and will do so only with the business’s express written or verbal authorization.

Kala Group only provides commercial financing opportunities to businesses whose owners are

eighteen (18) years or older and therefore does not collect nor sell the personal information of minors.

By using this website to obtain Kala group’s contact information, or to submit your personal and or

business information, you acknowledge and certify that you are at least eighteen (18) years of age.

IV. Right to Know and Right to Access


Under the CCPA, a business owner residing in California has the right to request that Kala Group

disclose what personal information it has collected, used, or disclosed about the business owner over

the past 12 months. A business owner may submit a request to know up to twice a year, free of

charge. A business owner that submits personal information to Kala Group can either personally or

through an authorized agent, request the disclosure of the personal information that Kala Group

collected and maintained within the previous twelve (12) months.

A business owner, or their authorized agent, that submits personal information to Kala Group may

request the disclosure of personal information by submitting a verifiable request for information

to:contact@kalagroupllc.com, or by calling our toll-free privacy telephone number:(888) 365-

9465. In order to be a verifiable request for information, the email or phone call must provide the

following information: business name; business’s owner’s name; business address, business owner’s

home address; business email, business owner’s email; business telephone number, and business

owner’s telephone number.

Within ten (10) days after receipt of the verifiable information request, Kala Group will confirm that it is

in receipt of the request and will utilize the information provided to lookup the relevant information in

its internal systems so that it may determine what personal information of the business owner(s) Kala

Group collected and maintains. Kala Group will respond to the request within forty-five (45) days after

receipt of the request; however, if necessary, Kala Group may utilize an additional forty-five (45) days

to respond to the request and will provide you with notice of the additional time.

V. Right to Request Deletion of Personal Information

Under the CCPA, a business owner residing in California, or their authorized agent, has the right to

request that Kala Group delete the personal information it has collected and maintains about the

business owner(s). A business owner, or their authorized agent, may request the deletion of the

personal information that Kala Group collected and maintains within the preceding twelve (12)

months.

A business owner, or their authorized agent, may request the deletion of personal information, by

submitting a verifiable request for deletion to:contact@kalagroupllc.com or by calling our toll-free

privacy telephone number at:(888) 365-9465.

In order to be a verifiable request for deletion, the email must include the following: business name;

business’s owner’s name; business address, business owner’s home address; business email,

business owner’s email; business telephone number, and business owner’s telephone number.

Within ten (10) days after receipt of the verifiable deletion request received from the individual either

by telephone or by email Kala Group will confirm that it is in receipt of the request and will utilize the

information provided to lookup the business owner’s information in its internal systems so that it may

determine what personal information of the business Kala Group collected and maintains. Kala Group

will respond to the request within forty-five (45) days after receipt of the request; however, if

necessary, Kala Group and its subsidiaries may utilize an additional forty-five (45) days to respond to

the request and will provide you with notice of the additional time.

Kala Group will not delete the business owner’s personal information to the extent the information is

used: (1) to render a decision related to a financing request; (2) to service an outstanding financing

product; (3) to prevent fraudulent or illegal activity; (4) for Kala Group’s internal use related to your

relationship with Kala Group as well as Kala Group’s development of underwriting models, risk

models, marketing models, and collection models; (5) for accounting or tax purposes and to comply


with a legal obligation; or (6) for Kala Group’s internal use in a lawful manner that is compatible with

the context in which the business owner(s) provided the personal information.

VI. Right to Opt-Out of Sale of Personal Information

Under the CCPA, a business owner residing in California, or their authorized agent, has the right to

direct Kala Group to not to sell your personal information (the “right to opt-out”).Kala Group does

not and will not sell personal information of business owners or their authorized agents.

VII. Right of Non-Discrimination

Kala Group does not discriminate against any small business or small business owner(s) that

exercises their right under the CCPA. Any small business or small business owner(s) that exercises

their rights under the CCPA shall be treated the same as a small business or small business owner(s)

that did not exercise its rights under the CCPA.

If you have any questions or concerns regarding Kala Group’s business practices and Privacy Policy

for California Residents, please contact us at:contact@kalagroupllc.com, or you can call our toll-

free privacy telephone number at:(888) 365-9465.

Mailing Address:

Kala Group

2005 E Griffin Pkwy, STE 283

Mission, TX 78572

This Privacy Policy for California Residents was last updated on April 30, 2023.

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